INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We will make every effort to deliver custom-made gifts that match the product images on our website, but please allow for slight variations in color and size due to the handcrafted nature of our products. If you have any questions, please don't hesitate to contact us.

Phone UAE: +971552999000

Phone USA : +17712204449

Email : Info@Mlawan.com

Where can I view my sales receipt?

You can view your sales receipts from your account page. To do this, follow these steps:

  1. Log in to your account.
  2. Click on the "My Account" tab.
  3. Select the order you want to view a receipt .
How long does it take to prepare my order ?

Your Order will be readdy and shipped out within 7 day of placing your order.

Do you have a quick gift making service ?

Yes we have a quick making service where we make the ordere fast for additional fee.

Will you restock items indicated as “out of stock?”

The restocking of items can vary depending on product availability. However, you can send us an email or contact us through our live chat platform to verify if a specific item is going to be restocked.

Where can I ship my order?

We can ship your order to all major international destination including us , saudi arabia , germany , sweden , turkey , qatar , kuwait ,and more ...

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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